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FAQs

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Frequently Asked Questions

What is the bandwidth limitation of an oscilloscope?

Bandwidth limiting is typically a deliberate technique that restricts a high‑bandwidth oscilloscope to a lower bandwidth in order to filter out high‑frequency signals. By applying bandwidth limitation, we can reduce the noise that sometimes appears on the displayed waveform, yielding a cleaner signal. Additionally, while suppressing noise, bandwidth limiting also attenuates or eliminates high‑frequency components. Common settings include full bandwidth, 20 MHz, and, on some instruments, high‑pass and low‑pass filtering.

What USB flash drive formats are supported by the oscilloscope?

The oscilloscope upgrade system only supports USB flash drives formatted in FAT32; storage is compatible with both NTFS and FAT32 formats.

Can I open the waveform saved on a USB drive using an oscilloscope?

Oscilloscope waveforms are saved to a USB flash drive in WAV format and can be viewed using the oscilloscope’s reference channel.

Where can I find the oscilloscope’s IP address in the oscilloscope mobile app?

In the oscilloscope’s Settings > Network > WLAN, select the network’s settings icon, scroll down to Advanced, and you’ll see the network’s IP address. Enter this IP address in the IP field of the mobile app to connect to the oscilloscope.

What should I do if, upon powering on the oscilloscope, the zero‑level reference line and the cursor are not aligned horizontally?

When the oscilloscope is first powered on, it exhibits temperature drift; after warming up, the trace returns to the horizontal baseline. If deviations persist, you can use the automatic calibration function in the user settings.

When the oscilloscope is connected to a probe but no signal is applied, the measurement shows significant interference—could this be due to a very high noise floor?

Connecting the probe collects charges from the air, resulting in a waveform on the oscilloscope; this precisely reflects the instrument’s sensitivity and is a normal phenomenon.

Does the oscilloscope support FTP file access?

Supported: We can use ES File Explorer to enable wireless transfer of oscilloscope files between a computer and a smartphone. Connect the oscilloscope to a Wi‑Fi network and ensure it’s on the same subnet as your computer or smartphone. Then, in ES File Explorer, open the “Network” panel on the right, tap “Access from PC,” and select “Open” to obtain the FTP address and port.

How do you use an oscilloscope to measure differential signals?

The best approach is to use a differential probe, as this yields the most accurate and objective measurement. If a differential probe is unavailable, you can connect two single-ended probes to the oscilloscope’s two channels (e.g., Ch1 and Ch2) and then perform a mathematical subtraction—displaying the waveform of Ch1 minus Ch2—for analysis. In this case, ensure that both probes are identical and that the vertical scale settings on the oscilloscope’s two channels are the same; otherwise, the measurement error will be significant.

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